Crisis Response
Rapid-response reputation management when a breaking story, viral post, or coordinated attack is actively damaging your name or brand right now.
Our Guarantee
Pay After Delivery — Not Before
Even in a crisis, we do not charge upfront retainers before any work is done. The crisis response fee covers the immediate containment phase — and you pay it only after we deliver the agreed emergency outcomes, such as specific content removed or page-one results stabilized. Any ongoing repair work after the crisis is separately scoped and separately paid on delivery.
What this service does
Reputation crises do not wait. A news story breaks on a Friday night, a competitor launches a coordinated review attack, a video goes viral, or a former employee posts accusations — and by Monday your search results and review profile look completely different. RepErase crisis response is built for speed: we assess the threat within hours, prioritize the highest-impact content, and begin removal and suppression work immediately while the story is still developing.
The right fit
Businesses and individuals experiencing an active reputation emergency — a breaking news story, a viral negative post, a sudden flood of fake reviews, a public accusation, or any situation where every hour of unchecked damage has a direct cost.
Crisis engagements start with an emergency assessment call. We identify what is ranking, what is spreading, and what can be acted on immediately. Removal requests and suppression assets are deployed in parallel, not sequentially. You receive daily updates until the immediate threat is contained, then we transition to a longer-term repair plan if needed.
Included in this service
- Emergency assessment within hours of contact
- Same-day removal and suppression actions where possible
- Coordinated fake review attack response
- Breaking news and viral content management
- Social media crisis monitoring and response guidance
- Daily progress updates until the immediate threat is contained
- Transition plan to long-term repair and monitoring
A clear, step-by-step process
- 1
Emergency intake call — threat assessment within hours
- 2
Immediate triage: what can be removed or suppressed today
- 3
Parallel deployment of removal requests and suppression assets
- 4
Daily status updates throughout the active crisis period
- 5
Containment confirmation and damage documentation
- 6
Crisis response fee applied only after immediate containment deliverables are met
The results we deliver
- Highest-impact crisis content removed or suppressed rapidly
- Spread of damaging content slowed or stopped
- Search results stabilized during the active crisis period
- Clear transition plan to full repair if ongoing work is needed
Risk-Free
You pay only when results are delivered
Every engagement starts with a free assessment. Deliverables are defined upfront, and payment comes after — never before.
Get Your Free AssessmentFrequently Asked Questions
Common questions about crisis response with RepErase.
We begin with an emergency assessment within hours of contact. Immediate removal and suppression actions are deployed the same day where possible. You receive daily status updates throughout the active crisis period until the immediate threat is contained.
Pricing depends on the severity and scope of the active crisis — how many pieces of content are spreading and which platforms are involved. We provide a free emergency assessment before any work begins. The crisis response fee is charged only after agreed containment deliverables are met — no upfront retainer.
No. Even in an active emergency, we do not require upfront payment before work begins. The crisis response fee is due only after we deliver the agreed immediate outcomes — such as specific content removed or search results stabilized.
Once the active threat is contained, we provide a transition plan for any longer-term repair or monitoring work needed. Ongoing work is separately scoped and separately paid on delivery — you are never locked into an open-ended retainer after the crisis phase ends.
Start With A Free Assessment
We review your current search results, identify the key risks, and outline a clear plan before any commitment. No charge for the initial assessment.
- 100% Confidential
- Free Assessment
- No Obligation
- Response within 24h